Privacy Policy
Eltheos LLC ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and share information when you visit our website, communicate with us, or use our customized IT consulting, automation, and operational process services.
1. Information We Collect
We collect information that you voluntarily provide when inquiring about our IT consulting services, including:
- Contact Information: Name, work email address, phone number, and physical office location.
- Business Context: Company name, area of interest (e.g., Process Automation, Custom IT Systems), and details about your current system bottlenecks.
- Technical Data: IP addresses, browser specifications, and usage patterns gathered via cookies and analytical scripts to optimize website performance.
2. How We Use Your Information
We process your information to fulfill our business services, including:
- Providing tailored consulting architectures, automation designs, and operational solutions.
- Responding to your workshop requests, quotes, or support inquiries.
- Improving our website performance, layout, and service delivery.
- Complying with necessary legal and compliance obligations.
3. Data Protection and Security
We implement state-of-the-art administrative, technical, and physical security measures (including end-to-end encryption for transmitted files and secure firewalls) designed to protect your sensitive corporate data from unauthorized access, modification, or disclosure.
4. Information Sharing and Disclosure
We do not sell, rent, or trade your personal or business data. We may share information only with trusted cloud service infrastructure providers necessary to host our platforms, or when legally compelled to do so by applicable federal or state laws.
5. Your Rights and Choices
Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, please contact us at the address details provided below.
6. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact our privacy compliance officer:
Eltheos LLC
Email: info@eltheos.com
Location: Austin, Texas, USA